RPA is the automation of a wide range of administrative tasks through specific software algorithms that interact with multiple applications and computer-centric processes, to execute transactional processes at User Interface (UI) level. It is best and most commonly employed for rules based, predictable, and replicable processes that require handling high volumes of structured data. It is an intangible asset.
RPA offers excellent opportunities to automate process activities in the “white space” that falls between different technologies. It is different from previous automation innovations in that it is highly accessible and visible, allowing users to monitor and audit logged processes completed by RPA tools.