This Briefing Note takes a high-level look at the managed services provider (MSP) business and delivery model, its benefits, how it can be a good solution for organisations that are looking to modernise their IT and how companies can build their MSP business with Datto. Those that can benefit from gaining a better understanding of the MSP model include resellers, system integrators (SI) and even IT managers and decision makers that are looking to the MSP to modernise, simplify and alleviate some of their IT challenges; and to help them decide whether the model is right for them.